Urgent Maintenance: June 20th

  • 4 months ago

 

2019-06-20 7:23 A.M. PT Update:

  • The scheduled urgent maintenance has been completed. Thank you so much for your patience and understanding throughout. 

 


Greetings Mercenaries,

Please note that there will be an urgent maintenance held, due to the error in the Razer Event reward distribution, for approximately 5 hours today, June 20th, 2019 PST. (There may be possible delays.)

  • Maintenance Schedule:
    • 2019-06-20 2:30 A.M. - 2019-06-20 7:30 A.M. PST

We sincerely apologize once again for the inconvenience today’s unscheduled urgent maintenance may have caused (due to the incorrect Razer Event Reward Distribution issue - distribution of Eira Registration Package in place of Luck Blessing Stone) and we thank you for your patience. There was a need for additional maintenance to be executed due to the need for applications of the agenda listed below:

  • Unban on majority of the previously banned users (the very few that have decided to abuse the systematic error of incorrectly distributed Razer Event reward (Eira Registration Package) will remain banned until further noticed.
  • Removal of incorrectly sent Razer Event Reward contents (individual items within the packages, if Eira Registration Packages have been opened). 

As a token of our appreciation for your patience, we would like to offer you the following compensation. All users will be receiving a [Gallagher’s Desire] in their mailbox as today’s unscheduled urgent maintenance compensation.

Once again, we apologize for the inconvenience that this may have caused, and we truly thank you for your understanding.

* Important Note: You could be held responsible for any abusive actions taken from this incident and we may take further actions if necessary.

- The Vindictus Team