[NOW Recruiting] VINDICTUS Discord Community Manager

  • 2 years ago

 

Update:

 

Dear All,

Thank you for the overwhelming interest toward the CM recruitment. 

The application submission shall close November 16th 7:00 A.M (start of weekly maintenance). 

 

Thank You. 

Vindictus Team

 


 

In order to provide better service to all Vindictus users, we are planning on recruiting a Community Manager (CM) for Discord.
The Vindictus CM will act as a hub for communicating between the community members and the Vindictus Team.
CM will be attributing to provide better live community operation.

Target Number of CM to be Recruited
- Max 4 CM shall be recruited.
- 2 CM from each NA and EU server.

Requirements
- Knowledge and experience of the Game ("Vindictus")
- Understanding the operation of the Discord Community Operation (ability to use the discord functions preferred)
- No illegal activities related to the Game

CM's Roles and Responsibilities
CM should deliver a Weekly Report containing/checking the below issues (if any).
1) Announcing Vindictus news from thw official website or news from NX Staff to Discord community
2) Noticeable issues raised by the users within the community.
3) Bug Reports
4) User satisfaction survey for Vindictus Event / Sales and any other game activities
5) User claims or requests

For urgent issues, CM shall alarm NX Staff. (ex. unexpected issues such as server or launcher malfunctions)

Community Event recommendation.

The above role shall be core role for Vindictus CM. However the role or details may change depending upon the future situation.

CM's Rights
CM shall have the right to:
1) With a prior consent from the NX Staff, CM may request, recommend, execute the changes for the Vindictus Discord community.
2) CM shall have the rights to approve, ban Discord community members complying the applicable community policy.

Compensation for CM's Attribution
- USD 300 per month

Recruitment Process and Other Necessary Details
1) Process
Recruiting Announcement → Receive Application → Verification and Evaluation → Result Notification & Legal Documentation → Start as CM
(*Legal documentation process is necessary in order to provide compensation)
2) How to Apply
Applicants shall submit an application to the below email address. There shall be no restriction of format of the application form.
However there would be necessary information for the verification and evaluation process. Any and all personal information provided shall be destructed after the recruitment process is finalized.
- Application Email: Vindictus_apply@nexon.co.kr
- Necessary Information: Name / Character ID / Discord community info / Residing Country or Nationality / Vindictus Server / ETC (ex. suitability for CM)

FYI. There can be a private video conference between CM and NX Staff if needed.

Thank You.