SYSTEM

Mail Fee & Storage Period

■ Mail Fee

Recipient	Mail Type	Mail Fee
Character within the same Account	Mail	Express: 200 Gold Regular: 100 Gold
	Items/Gold Attached
	C.O.D.
Character in a different Account	Mail	Express: 200 Gold Regular: 100 Gold
	Items/Gold Attached	Express: 200 Gold + 5% of attached Gold Regular: 100 Gold + 2% of attached Gold
	C.O.D.	Express: 200 Gold + 1% of C.O.D. (Maximum 100,000) Regular: 100 Gold + 1% of C.O.D. (Maximum 100,000)

5% of the invoiced amount will be charged upon a successful trade with a C.O.D mail.

■ Mail Storage Period

Mail Type	Storage Period
C.O.D.	3 Hours (When overdue, the mail will be automatically returned to the sender.)
Items/Gold attached	7 Days (When overdue, the mail will be automatically returned to the sender.)
Returned/Reply C.O.D. Mail Returned Mail with Items or Gold attached	5 Days (When overdue, the mail will be automatically deleted.)
Mail Marketplace Sale Completion Mail Marketplace Registration Expiration Mail Bounced Mail due to insufficient storage space Guild Mail	7 Days (When overdue, the mail will be automatically deleted.)
Guild House crop planting reward Mail	14 Days (When overdue, the mail will be automatically deleted.)
Wardrobe Skill Mail	Permanent
Clone Crafting Box Mail	Permanent

Even if a mail is stored indefinitely, the sent mail records from the sender's outbox will be removed after 30 days.
System Mail from events may have varying storage periods. Please refer to the relevant event notice for more details.
Maximum storage counts for the mailbox is 36 mail.
- If you already have 36 mail in your mailbox, you can receive the following mail only after you delete read mail.
- You cannot delete mail that has unclaimed attached items.

This guide reflects up-to-date information as of September 2021.